Privacy Policy

Thank you for using Graana!

In order to provide a personalized browsing experience, Graana.com may collect personal information from you. Moreover, we may require you to complete a registration form or seek some information from you.
This Privacy Policy describes how Graana.com handles your personal and non-personal information.
In most cases, the information we store about you is collected through Graana.com, however we may also gather information from affiliate websites and/or from third parties with whom we have entered into an arrangement for such collection of information, or from their respective applications, services or tools. We may also collect information about you from other sources. Accordingly, our Privacy Policy may apply to you even if you do not submit information to us through Graana.com.
Graana.com will not provide your personal information to any third-party unless required by applicable law.
You agree that Graana.com may use your personal information to contact you and deliver information to you from time to time. By accepting the Terms of Use, you expressly agree to receive this information.
In particular, we may use your information for the following purposes:
  1. To help develop new services or improve your existing services
  2. To send users emails about special offers, new services or other information they may be interested in
  3. To personalise your sessions on our website in order to better fit your interests, such as offering relevant, individually tailored content
We reserve the right to use and disclose in any manner, any non-personal, non-identifiable information, that we collect by the use of cookies and other site traffic data, or that you share at Graana.com or our affiliate sites.
We may also disclose all such data if:
  1. required by applicable law
  2. required as part of any merger
  3. required by any service provider in relation to any product we believe is relevant to the user
CookiesWe may track your computer’s IP address and save certain information on your system in the form of cookies. A cookie is a small piece of text that enables a website to recognize your device and maintain a consistent experience throughout multiple visits. We use permanent cookies to provide personalized features to users, such as automatically logging you into your personalized homepage and to deliver customized services, content, and advertising. We also use cookies to screen and improve the use of Graana.com.
In particular, cookies:
  1. Help to diagnose and correct downtime, bugs, and errors in our code to ensure that our products are operating efficiently
  2. Maintain regular business operations of our marketing, advertising and sales departments
  3. Collect information on user preference
  4. Help in personalizing user experience
  5. Validate authenticity of persons attempting to log on as a registered user
  6. Help with the Q&A platform
  7. Allow users to save searches and specific content
  8. Provide a means of contact between users and support staff
  9. Support integration of applications
  10. Allow Graana.com to track when a user sees or clicks on an ad or later visits a third-party site or purchases a product from a third-party site
  11. Collect click data for internal use and service optimization
  12. Measure effectiveness of services, products, ads and campaigns
  13. Monitor site traffic
You may block our cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you.
Third Party Cookies:
The use of cookies, the names of cookies, and other cookies related cookies technology may change over time and Graana.com will make all reasonable efforts to notify you by updating this cookie policy where material changes occur. Please also note that our corporate / housing project clients that sponsor pages on Graana.com may use cookies or other technologies to learn more about user interest in their products and services and in some cases to tailor such products and services to the user.
Dispute Resolution and Governing LawIn case of any dispute between the user and Graana.com, the dispute shall be exclusively settled through arbitration under the Arbitration Act, 1940. The seat and venue of arbitration shall be Islamabad, Pakistan.
The laws of the Islamic Republic of Pakistan shall apply and prevail at all times.
Data DeletionWe recognise your right to request the deletion of your personal information that we have collected and stored. If you wish to delete your data from our records, please contact us using the provided contact information below in the Contact Us section. We will promptly review your request and take appropriate actions to delete the requested data, unless retention of such data is required by law or legitimate business purposes. Please note that certain information may be retained in our backup or archival systems for a limited period of time before being deleted.


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