The Aga Khan University Hospital (AKUH) is a not-for-profit healthcare institution that provides comprehensive medical services in Pakistan. With a commitment to excellence, AKUH aims to deliver high-quality, expert, compassionate, and ethical care to patients. In addition to its flagship tertiary care hospital in Karachi, AKUH has expanded its network to include four secondary care hospitals, over 30 medical centres, more than 300 clinical laboratories, and 30 pharmacies across 130+ cities in Pakistan. AKUH also offers home healthcare services and home deliveries of medicines, ensuring accessibility and convenience for patients.
In this blog, Graana.com explores the various aspects of AKUH’s services and its impact on the healthcare landscape of Hyderabad.
Vision & Mission
The vision of Aga Khan University Hospital is to be recognised as one of the best healthcare institutions in Pakistan. With this vision in mind, the hospital has established a mission that encompasses several key objectives:
- Striving for excellence in healthcare by providing the highest quality, expert, compassionate, and ethical care to all patients, regardless of their background.
- Developing, implementing, and evaluating innovations in healthcare, research, and education to improve the quality of people’s health.
- Supporting the teaching, research, and service missions of the university through an enabling and collaborative environment that fosters excellence.
- Providing access to needy patients who may face financial difficulties, ensuring that they receive the care they require.
- Contributing to the development of a comprehensive healthcare system, including primary, secondary, and tertiary care, beyond the main hospital campus.
- Developing new services that align with public expectations and are economically viable and sustainable.
- Implementing strategies to strengthen the nation’s healthcare systems and support the region it serves.
World-Class Quality Health Services
At Aga Khan University Hospital, maintaining the highest standards of safe and quality healthcare is a top priority. The hospital’s Quality and Patient Safety team comprises highly trained professionals with extensive experience in managing and ensuring the highest quality standards. Stringent checks and balances are followed across all aspects of healthcare delivery, including infection control.
Additionally, the hospital’s commitment to quality has been recognised by prestigious global accrediting bodies such as the Joint Commission International (JCI) and the College of American Pathologists (CAP).
Research and Innovation
Aga Khan University Hospital invests significantly in research programs relevant to advancing healthcare approaches and systems in Pakistan. By continuously seeking innovative solutions to local healthcare challenges, the hospital stays up-to-date with global practices. In addition, the research institution within AKUH plays a vital role in generating knowledge and driving improvements in healthcare delivery.
To ensure that patients and families are prepared for planned tests, medical procedures, treatments, or surgeries, including labour and delivery, Aga Khan University Hospital offers hospital tours. Certainly, these tours acquaint patients with the facilities, helping them understand what to expect during their visit and stay.
Outreach Medical and Diagnostics
AKUH aims to make highly trained healthcare professionals, including doctors, nurses, physiotherapists, and laboratory and radiology services, available to patients in locations where they work and live. Besides, outreach services enable the hospital to extend its expertise beyond the main campus, ensuring accessibility and convenience for patients across different regions.
For any inquiries or assistance, individuals can contact Aga Khan University Hospital at the following phone numbers:
COVID-19 Helpline – Available 24/7
|+92 21 111 911 911|
|Main Hospital Contact Center (8 am – 12 midnight)|
+92 21 111 911 911
Main Hospital – Clinic and Radiology Appointments
|+92 21 111 911 911|
|Main Campus 24/7 Emergency, Stadium Road|
+92 21 3486 1090
Clifton Medical Services: Consulting Clinics and Urgent Care
+92 21 111 911 911
|Main Hospital Clinical Laboratory|
+92 21 111 911 911
Main Hospital Blood Bank
|+92 21 3486 1558|
|Main Hospital Drug and Poison Information|
+92 21 3486 1504, +92 21 3486 1506
Main Hospital Vaccination Services
|+92 21 3486 1573, +92 21 3486 1495|
|Patient Welfare Department|
+92 21 3486 9583, +92 21 3486 9584, +92 21 3486 9585
The Aga Khan Maternal and Child Care Centre (AKMCCC), Hyderabad
|+92 22 430 0777 – 8301|
|Aga Khan Hospital for Women Garden|
+92 21 3616 7400 – 7500
The Aga Khan Hospital for Women Karimabad
|+92 21 3616 7600|
|The Aga Khan Hospital for Women and Children, Kharadar|
+92 21 3616 7800
Main Hospital New Private Wing Main Reception
|+92 21 3486 8040, +92 21 3486 8041|
|Main Hospital New Private Wing Patient Admission and Billing Office|
+92 21 3486 8026, +92 21 3486 8027
Main Hospital New Private Wing Concierge Services
+92 21 3486 8025
Aga Khan Maternal and Child Care Centre Hyderabad
The Aga Khan Maternal and Child Care Centre (AKMCCC) is an 85-bed hospital dedicated to providing healthcare services for women and children. Established in 1989, Aga Khan Hyderabad is a vital institution in the city, prioritising the well-being of its patients throughout their healthcare journey.
Affiliation with Aga Khan University Hospital
In 2010, AKMCCC became an official entity of the renowned Aga Khan University Hospital (AKUH). This affiliation was aimed at ensuring high-quality healthcare services aligned with the standards set by the main campus. Through the collaboration, AKMCCC strives to deliver exceptional care and maintain excellence in its operations.
Certification and Service Area
AKMCCC has obtained ISO 9001-2015 certification, signifying its commitment to adhering to stringent quality standards. While primarily serving the residents of Hyderabad, AKMCCC extends its services to individuals residing in the surrounding areas, ensuring that healthcare is accessible to those in need.
Hospital Facilities and Specialties
It is located on the main Jamshoro road in Hyderabad, AKMCCC offers a comprehensive range of healthcare facilities. While its inpatient services are exclusively dedicated to women and children, the hospital provides multi-specialty consultation services for individuals of all age groups. AKMCCC collaborates with specialised consultants from the main AKUH campus in Karachi, who conduct clinics in Hyderabad for various specialties.
Video Consultations for Enhanced Accessibility
Recognising the need for accessible healthcare, AKMCCC offers video consultations, enabling patients in Hyderabad to connect with doctors in Karachi through an audio-visual link. This innovative service has proven to be invaluable, saving patients time and effort associated with travelling to Karachi for consultations.
Pharmacy and Diagnostic Services
AKMCCC ensures the availability of reliable medications by offering separate pharmacy services for inpatients and outpatients. Patients can rely on the hospital’s pharmacy for high-quality and authentic medications. AKMCCC provides diagnostic and laboratory services for all patients, whether admitted or visiting.
Ambulance and Urgent Care Services
To address medical emergencies, Aga Khan Hyderabad operates an ambulance service equipped with specially trained staff. This service ensures prompt transportation and immediate medical attention for patients in critical situations. Furthermore, the hospital offers a 24/7 Urgent Care Service specifically designed for women and children, providing timely and efficient healthcare support.
Zakat and Welfare Support
Aga Khan Hyderabad understands the financial challenges faced by patients seeking medical treatment. To assist those in need, the hospital provides Zakat and Welfare support, enabling deserving patients to receive necessary healthcare services without bearing the burden of expenses on their own.
It is a part of one of the biggest charity organisations in Pakistan.
Operating Hours and Appointment Requests
AKMCCC operates from 8:30 am to 9:30 pm, ensuring extended hours of service to accommodate patients’ needs. To schedule an appointment, patients can easily request one by calling the hospital’s dedicated appointment line at 0224300777.
Commitment to Patient-Centred Care
AKMCCC is committed to deliver exceptional healthcare services with a focus on patient-centred care. The hospital’s dedicated team of healthcare professionals and staff strive to ensure convenience, quality, and compassion in every aspect of patient treatment, reflecting AKMCCC’s unwavering commitment to prioritising the well-being of women.