How to Check & Pay Traffic E-Challan

Pakistan has made some notable progress when it comes to the digitisation of processes. Many digital solutions have been deployed all over the country for citizens to make payments in a quick and convenient way. As part of this effort, many services have already been digitised, such as utility bill payments. Other processes took a longer period of time to be modified, including the payment of traffic challans.

Previously, the manual process of paying traffic challans in Pakistan was quite a nuisance. It usually involved going to the traffic police station and then paying the challan in cash. However, with the proliferation of digital financial services and mobile banking, the entire process has been simplified. The number of people with digital wallets, such as Easypaisa and JazzCash, has increased exponentially. Furthermore, the extensive agent network of these entities has enabled access to digital services in far-flung areas. Now, it is just a matter of having a phone number to conduct digital transactions.

With the current digital infrastructure in place, it is now possible to pay traffic challans online. In cities with heavy traffic, violation of traffic rules can be pretty common, which calls for an efficient way of issuing and paying challans. 

So how do you pay challans digitally? In this blog, outlines the entire process for your ease.


Electronic Challan System by Punjab Safe Cities Authority

Punjab Safe Cities Authority (PSCA) has launched an online payment system in collaboration with the Ministry of Finance. The e-challan system was launched after taking coronavirus concerns into consideration, to provide convenience to people, and save their time. 

Citizens no longer have to queue in front of banks; they can now pay their e-challan online from a mobile phone via an E-Pay app in Punjab. Citizens can make electronic payments through ATMs, Easy Paisa, Jazz Cash and online banking. These also enable real-time information.

It is important to remember that there can be consequences for an unpaid traffic violation. Hence, be sure to check the status of any violations against your vehicle in a timely manner. You can do this using the PSCA’s electronic challan system.

How to Check E-Challan Online


image of e challan mobile portal


 Here is a step-by-step guide on how to check e challan online.

  1. Visit the PSCA’s e-challan website by going to
  2. Enter your vehicle’s number plate.
  3. Next, enter your CNIC or your vehicle’s chassis number.
  4. Once you have submitted the above information, the system will search and display if there are any unpaid challans.

The PSCA’s website also has information on how you can pay and check e-challan online. To pay challan online, you have to download the ePay Punjab mobile app and follow the instructions given. 

Violation of Traffic & E-Tickets in Punjab


Punjab traffice Police Logo


The Punjab Traffic Police have introduced an efficient e-challan system that is fully operational across the city. Citizens get tickets for traffic violations through safe city cameras. These capture any traffic violations and send an e-challan to the violator’s home address. Besides cameras, the traffic police also use electronic devices to issue e-challans on the spot.

In order to pay e-challan in Punjab, you will have to visit a JazzCash agent who is authorised to accept e-challans. The JazzCash collection points are scattered across the city so it would be easy to find one nearest to you.

You can also visit the Punjab Traffic Police’s website, where there is a complete list of all authorised JazzCash collection points in the capital. The JazzCash agents charge a fixed amount of 25 rupees as service charges.

Benefits of E-Challan System

The e-challan system has created a lot of convenience for the citizens with its hassle-free process; they no longer have to go visit the nearest local traffic police station to pay the challan fee. 

No Need for Paperwork

The e-challan system has reduced the amount of paperwork required. Previously, traffic challans were issued and collected manually, which involved cumbersome paperwork, making the whole process lengthy and inefficient.


Low Rate of Traffic Violation

The e-challan system has also reduced the number of traffic violations. It requires little to no human intervention, which means that most of the traffic violations are taken care of automatically, which ultimately has a deterrent effect on the violators. This also helps the traffic police focus on more important tasks, such as major car accidents. 



Finally, the e-challan system has helped to build trust between the citizens and the traffic police. Previously, there were accusations of the police issuing fake challans to collect money. There was no way to know if they were authentic. The e-challan system has now created transparency, which in turn has enhanced public trust. 

For further related information, visit the Graana blog.

About Mariana Aslam

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